- SHIPPING & DELIVERY POLICY
We offer delivery to all Albanian cities where our logistics partners have associates and our goal is fast and safe deliveries. After registering your delivery details, we will automatically calculate the shipping fees based on your provided address.
Tirana – FREE transport for orders up to 2000 ALL
Tirana – Transport 200 ALL for low orders up to 2000 ALL
Other cities – FREE transport for orders up to 2000 ALL
Other cities – Transport 300 ALL for low orders up to 2000 ALL
- ORDER STATUS & TRACKING
All confirmed orders from Monday to Saturday (excluding public holidays) will be processed and shipped within 2-3 working days.
Once the order has been placed on www.tescoma.al you will get an order receipt confirmation and electronic invoice by e-mail. Please provide your contact number under the chosen address so that the courier can contact you in case of any unforeseen circumstances.
- MODE OF PAYMENTS
Payment methods for your orders on our website www.tescoma.al will be:
– PAYMENT ON DELIVERY
– PAYMENT VIA BANK
- RETURN POLICIES
To return your order you must contact us by e-mail or call us.
The request can be accepted within 5 working days from the day you received the order.
If the product is damaged or the packaging is damaged, it can’t be return.
For product return, the customer will pay the shipping cost if the value of the order is up to 2,000 ALL.
You can use the amount of the order to buy another product at www.tescoma.al